Services / Human Risk & Social Engineering

The human side of a stronger program

Human risk programs that go beyond phishing tests.

Connect authorized testing, education, governance, and measurement in a program that helps people respond more effectively.

The challenge

When important work needs more support.

Running campaigns is only part of the work. Without clear objectives, thoughtful education, and consistent follow-through, testing can produce activity without helping the organization improve.

What Dragonfly does

Dragonfly helps design and operate a human-risk program that connects realistic, client-approved scenarios with useful learning, reporting, and improvement actions.

Build the program around how people work.

Useful human-risk work connects what you observe with what people need to learn, the processes that support them, and the changes the organization can make.

01

Testing

Client-approved simulations with defined objectives and a clear scope.

02

Education

Relevant learning and coaching informed by the program's findings.

03

Behavior change

Reinforcement that supports reporting, escalation, and informed decisions.

04

Measurement

A balanced view of participation, response, learning, and program progress.

05

Governance

Clear approvals, responsibilities, employee considerations, and escalation paths.

06

Continuous improvement

Regular reviews that turn observations into the next useful action.

Scope the work

What the program can include

  • Human-risk strategy and program maturity reviews
  • Phishing, vishing, and smishing program support
  • Client-approved impersonation simulations
  • Scenario planning, governance, and approvals
  • Awareness education, coaching, and reinforcement
  • Metrics, dashboards, and executive reporting
  • Physical and social-engineering advisory within agreed scope

Put it into practice

A typical engagement

A focused maturity review, a program build, or recurring support for campaign planning, approvals, education, analysis, and executive reporting.

A good fit for

Security awareness leaders and security teams ready to move from isolated campaigns to a structured human-risk program.

Work products & progress

Example outcomes

Outcomes are defined for your scope and objectives. These examples show what an engagement may help establish.

01

A program roadmap tied to business priorities

02

Clear campaign approval and escalation processes

03

Learning and reinforcement linked to observed needs

04

Measures that help prioritize the next improvement

All simulations require explicit client authorization, an agreed scope, and approved rules of engagement. Employee impact, confidentiality, and escalation procedures are part of planning.

What does your security program need next?

Tell us where the work is getting stuck, what you want to improve, and the support your team needs. We’ll explore an engagement that fits.

Talk About Your Security Program